Accounts

What an account is

An Outdraft account is a person, not an organization. It is the sign-in that opens your personal mail, holds your profile, and is how you join — or own — organizations, teams, and nests. Organizations live under Projects; nests live under Contact. The account is the individual who walks into them.

• Outdraft Email

  Your address on Outdraft — how people reach you here, and the primary identity tied to your personal mail.

• Backup Email

  An outside address used for password and authenticator resets and important security notices. It isn’t where everyday Outdraft mail is delivered.

• ID

  Your username on the account. It’s how you’re labeled in the product alongside your email.

You can also choose which of your Outdraft addresses may receive mail. That keeps delivery under your control without changing who the account is. Personal mail versus team or organization mail is covered in Scopes.

Ownership

Some organizations belong to you as owner. Others you join by invitation — those appear under Shared with you in the sidebar, separate from projects you own. Ownership is about who is responsible for that organization's existence and transfer, not every day-to-day permission inside it.

Nests work the same way at a smaller scale: you own the nests you create, and you join others by invitation. Leaving a nest as a member removes your access. Deleting a nest is something the owner does from the nest itself. Mail you shared there may still be visible to people who remain in that nest, or in other spaces where the same mail was shared.

Roles — what a member or manager can send, invite, or change — sit on top of membership. The authorization principles are in Security; day-to-day inviting and Manage access are in the Projects guide. For how those spaces show up in the sidebar, see App structure.

Reporting a user or comment

You can report suspected harassment, impersonation, harmful content, or other violations involving an account or a shared-mail comment. A user report concerns the account or its behavior; a comment report identifies a particular message for review. Include the reason and enough context to locate the issue, without adding passwords or unnecessary sensitive information. Do not knowingly submit false or abusive reports.

The profile’s Report control and the flag on a comment open a form for choosing a reason and adding details. In-app submission is not available yet. For now, use our contact page to send a report to Outdraft.

Review and account action

Reports received by Outdraft may be reviewed by authorized Outdraft administrators, who may examine the reported account, comment, and relevant context. Platform moderation is separate from an organization owner’s management of members and roles. A report alone does not establish a violation or automatically suspend an account.

Depending on the findings, severity, urgency, and history of misuse, we may issue a warning, request corrective action, remove content or limit access to it, restrict features, suspend an account, or terminate access. Repeated violations after a warning may lead to further restrictions. Serious or urgent cases may require immediate action without a prior warning.

Where appropriate and lawful, we explain the action and provide an opportunity to correct the issue. If you believe a restriction was mistaken, you may appeal through the contact page with an explanation and supporting context. Our Acceptable Use Policy describes reporting and appeals in more detail.

Safety, privacy, and legal obligations

We handle reports and account actions under our Terms of Service, Acceptable Use Policy, and applicable law. Where legally required, this may include removing or temporarily restricting access to content, notifying affected people, preserving relevant records, or responding to valid requests from competent authorities. The required response depends on the content, the facts, and the law that applies; not every report requires the same action.

Reports are not posted to the shared conversation. Authorized reviewers may access relevant information to investigate, and information may be retained or disclosed for legal and safety reasons as described in our Privacy Policy. This guide summarizes the process; it does not replace those policies or limit anyone’s rights under applicable law.

Leaving Outdraft

You can schedule your account for deletion from account settings. Deletion is not instant: the account stays recoverable for 30 days. During that window you can sign in again and restore full access. After the grace period, the account is permanently deleted and can't be recovered.

If you still own any organizations, Outdraft asks you to transfer ownership first. That keeps shared spaces from disappearing with a personal account. Transfer ownership, then schedule deletion again. Mail you already shared into a nest, organization, or team may remain visible to people who still have access there.

Where you manage this

Profile and account status live in Settings — outside the mail and projects sidebar, but still inside the signed-in product. Billing and plan details also appear under Analytics in the workspace; notification and privacy controls sit alongside profile in Settings. This page is about what the account is, not a walkthrough of every settings screen.

• SecuritySessions, sign-in factors, authorization, and how mail data is protected.
• StackThe libraries and services Outdraft uses, and why they were chosen.