Guide
Collaboration
Discuss shared mail with the people in a Nest, team, or organization.
Discuss mail where it is shared
Comments give people a place to discuss an email inside Outdraft. The discussion follows the shared message in a Nest, team, or organization, so the people with access to that space can see the context and respond there.
This guide describes the collaboration flow planned for version 1.3. The current comment and report screens are previews: submitting them does not yet deliver a comment to other members or file a report.
Start a conversation
- 01
Open shared mail
Find the message in a Nest or under an organization or team’s Shared Mails. Open the message and choose Comments in its detail toolbar.
- 02
Choose the conversation
If the same message was shared into more than one space, choose the space above the comment box. Each space has its own conversation and members.
- 03
Write together
Write a comment, add a file if needed, or reply to a particular comment. Use @ to find a member in the composer. Comments are internal to the selected shared space; they do not send an email to the original participants.
Continue the discussion in Chats
Open Chats from the workspace sidebar to return to your shared-mail conversations. Choose a conversation from the sidebar to read and respond without finding the email again in its shared space.
Keep the original email open beside the discussion when you need its context, or hide it to give the conversation more room. Pin a conversation to keep it close at hand. Access still follows the shared space where the conversation started.
Who can see a comment?
Access follows the selected shared space. A comment in a Nest is for that Nest's members; a comment on mail shared with an organization or team is for people who can access that organization or team's shared mail. Sharing one message into multiple spaces does not merge their conversations.
A person who shared an email can also open its shared conversations from the original message in their mailbox. The space shown above the composer tells them which conversation they are viewing. Someone who has the same email in their own inbox does not gain access to another person's shared conversation merely because they have that email.
Manage comments and reports
Hover over a comment to reply. Your own comments also have edit and delete actions. Deleting a comment asks for confirmation because it cannot be restored from the conversation.
If a comment or account appears abusive, choose Report and select a reason. A report is sent for review; it is not a message in the shared conversation, and filing one does not automatically remove the content. Report submission is still a preview until moderation is connected.